Returns & Changes
If you wish to return a product for any reason, you can do so, within 14 days of the date of receipt, as long as it is in the original condition in which you received it, ie the packaging or the product must not be tampered or used.
Log your return by completing the online return form.
Our courier will contact you and collect the return from you, at your earliest convenience.
Your return is shipped back to us for validation.
We confirm that your return will be processed and we will either replace the item or refund your money. Whichever you prefer.
14 days return policy
In the event that the return is not made within 14 calendar days from the date of receipt or if some of the return conditions are not met, parapharmacie.com.cy has the right not to accept the products back and not to replace them.
Products in the range of children's milk, baby food and underwear cannot be returned.
Return Shipping Costs
Return shipping costs are borne by you while your money is returned via your bank account with a bank deposit, while if the payment is made by credit card the amount is refunded there.
In any case of product return, do not forget to notify the e-shop of your intention (within the 14-day period mentioned above) and to have the Declaration Of Withdrawal Form (see the form here).